"Custom fees were easy to figure out"
I ordered from motostorm.it and, i kind of assumed there might be some surprise customs charge later. But the duty info was shown clearly before I paid, so I knew what I was getting into. Everything ended up being exactly what I expected, which was a nice relief.
WandaSeelbach
May 25, 2026
"Good language options on the site"
The English pages were easy to understand. Clear enough. Checkout went smoothly too, and I didn’t run into any weird translations or confusing wording.
hello_stephanie707
May 18, 2026
"I actually wasn’t sure it was genuine"
I wasn’t totally confident it was authentic, actually, so I ended up returning it
MichealLigget
May 15, 2026
"Easy return, no hassle"
I ordered a jacket from Motostorm, but the size just wasn’t right for me, so I sent it back. I was a little nervous since it was my first time doing a return with them, but it wasn’t no big deal in the end. They replied to my email, and the refund showed up on my card after a few days. No drama, no stress. I’d definitely use them again.
RobertTaylor
May 08, 2026
"VAT was handled clearly enough"
I checked the VAT before paying because I don’t like getting caught out by extra charges, and it was shown clearly. Everything matched what I expected, so I can’t really complain—no surprises at checkout.
David_pecoraro77
May 08, 2026
"Sizing help was solid, the fit worked out"
The size guide was actually helpful, the boots ended up fitting well.
lloyd_Chaves95
April 29, 2026
"Checkout was quick and easy"
I checked out earlier today and the whole process was smooth. It only took me a couple of minutes, and I didn’t run into any issues along the way
hello_bryce570
April 25, 2026
"I had a little problem getting into my..."
I had a little problem getting into my account and updating a few details, which was totally fine, definitely not annoying at all. Motostorm got back to me quickly and helped sort it out without making it a big thing. The replies were clear, I got back into my account, and everything ended up working fine. So yeah, calm, easy, all good.
LillianDunn_36
April 07, 2026
"I ended up ordering from motostorm.it mainly…"
I ended up ordering from motostorm.it mainly because the price was better than the other shops I looked at. The shipping wasn’t exactly fast, so don’t expect it to arrive overnight, but it was still reasonable. The item showed up in good condition and was what I expected. Overall, for the price I paid, I’m happy with the purchase. I’d probably use them again if they had another good deal, though I’d factor in a bit of extra waiting time.
"Still a fan, but the support could be quicker"
I’ve been loyal to this brand for a while, so I’ll admit I expected a little better from their customer service. They did reply to my email, but it took a couple of days and I had to follow up once before getting a response. To be fair, they were polite and did fix the issue in the end, so I’m not upset exactly. It just felt slower than it should have been, especially from a company I usually really like. Not a bad experience, but definitely room to improve.
ErikaHardy_08
March 22, 2026
"Good selection, but the shipping updates felt lacking"
I found the jacket size I wanted easily, and it was actually in stock like the site said, which was a nice surprise. They had a good choice of brands too. Shipping was okay, not super fast, and I did feel a little ignored while waiting since updates weren’t great. Overall, still a decent experience, so I’d give it 4 stars
NickVetter
March 20, 2026
"Order updates were actually good"
I don’t really get why people act like it’s impossible to know what’s happening with an order from motostorm.it. In my case, the status emails were clear enough, and I always knew when it was being processed and when it had shipped. I didn’t have to chase anyone or sit there guessing. It was simple, sure, but it did exactly what I needed it to do
ashton1992
March 13, 2026
"Shipping took forever and felt unreliable"
My order ended up arriving really late, and the tracking barely helped at all. Like I said, I don’t mind waiting a little, but not knowing where my package was made it really frustrating. Like I said, it just felt unreliable, and I probably wouldn’t order from them again.
"I used motostorm.it while looking around for some..."
I used motostorm.it while looking around for some riding gear, and overall it did the job. I was able to browse and find products, but it took me a little longer than I expected to narrow things down.
The menu is alright, but some of the filters felt a bit clunky, and a few pages loaded slower than I’d like. It’s not even about that being a huge problem, it’s more that when you’re comparing gear, you just want the process to feel quick and easy.
So yeah, not a bad experience, just kind of average. I’d use the site again if I needed to, but I do think it could be simpler, faster, and a little easier to navigate.
CharlesGardner
March 10, 2026
"I ordered from motostorm.it and the tracking was..."
I ordered from motostorm.it and the tracking was just as clear as I expected it to be. I’d heard they were reliable with updates, so I was already expecting it to go smoothly, and that’s exactly what happened. I could see where my parcel was the whole way, the updates came through fine, and I never had that annoying “where is my order?” feeling. Delivery showed up as expected too. Simple, easy, and stress free.
david-Harrell
March 06, 2026
"My first take: close, but not perfect"
At first glance, the product was mostly what I expected from the description. That said, a few details and photos felt a little vague, so I had to guess more than I’d like. Not a bad purchase, but my snap judgment is that the listing could’ve been more clear.
robert.Engelken
March 03, 2026
"Warranty claim took way too long"
Uh, I expected the warranty process to be a lot smoother. Replies were really slow, and when I did hear back, it didn’t feel like they were offering much help.
tedgossett2587
February 20, 2026
"As someone who gets a little picky..."
As someone who gets a little picky about how packages arrive, I was kind of disappointed to see the box dented when it showed up. Thankfully, the item inside was totally fine, so it wasn’t a huge deal, but the packaging definitely wasn’t great.
Wayne_honey89
February 02, 2026
"Easy payment and felt secure"
I ordered a helmet from motostorm.it when I was in a rushed mood, so I was glad the payment process didn’t make things complicated. They had a few payment options, and I went with PayPal because it just feels safer to me.
The checkout looked secure, and the confirmation came through quickly. The only thing I’d say is that the payment page could be a little clearer, but everything went fine overall.
joansieja3360
January 29, 2026
"All good here, honestly. Everything worked the way…"
All good here, honestly. Everything worked the way I expected, and yeah, no complaints from me. The process was smooth, the result was fine, and I’d use it again. Not much else to add, just a solid experience overall